IMPORTANT CUSTOMER MESSAGE - Due to the impact of Coronavirus, we are still operating with reduced staffing levels, therefore it will take longer than usual to respond to requests and queries. However, we have several SELF-SERVICE options available to you, so, to avoid delays, please click on  MAKE A CLAIM, POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT here or on the CONTACT US page. Please note that for general enquiries and help requests, it may take up to 5 working days to get back to you and we apologise for this delay but appreciate your patience and understanding at this time.

Perry’s Guarantee Easy Care and Premia Solutions Warranty Limited

Notice to policyholders

Perry’s Guarantee Easy Care and Premia Solutions Warranty Limited – Notice to Policy Holders

Policy holders of Perrys Guarantee Easy Care should note that administration of your Warranty has been moved to Premia Solutions Limited. We are a long-term partner of Perrys for other products and have 20 years of claims management and policy administration experience, so you are in good hands! 

Please do note that the Claim and Recovery numbers in your Warranty Book are no longer valid and you should note the numbers below instead, as you will need these going forward.

These numbers are ONLY for the Perrys Guarantee Easy Care Warranty Department, for all other policies, please refer to your Policy Document for the relevant Claims notification and Policy Administration numbers.

Claims Number: 01926 622673   
Recovery Number: 0800 389 5150

If your details have changed since you took out the policy, you can email these changes to

If you have other non-Warranty policies, you can make amendments to your policy and log claims online at  This facility is not yet set up for Warranty products.