IMPORTANT CUSTOMER MESSAGE - Due to the impact of Coronavirus, we are still operating with reduced staffing levels, therefore it will take longer than usual to respond to requests and queries. However, we have several SELF-SERVICE options available to you, so, to avoid delays, please click on  MAKE A CLAIM, POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT here or on the CONTACT US page. Please note that for general enquiries and help requests, it may take up to 5 working days to get back to you and we apologise for this delay but appreciate your patience and understanding at this time.

Contact Us

Make a Claim

If you would like to make a new claim online.

Policy Changes

If you would like to make an amendment to your policy.

Make a Claim

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Please ensure that the information you provide is correct so that we can find your policies and send you the documentation required to complete your claim

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Alternative - Find By Policy Reference

Policy Changes

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I want to..

Change my address,
registration or payment day

Change something else


Update Online

You can update your address or registration details on our policy holder website MyPremia
If you don't have an account on MyPremia you can register - Make sure you have your policy details handy.

I have an account

Click here to login

I need to register

Click here to register

Change your details

You have the following options:
  • - Fill out the form below and we will update your details as soon as possible

Current Policy Details

Please fill out your details as they appear on your policy document so that we can find your policy.

Amendments

Please briefly describe below the amendments you would like to make.

General Enquiry

If you have a query about your policy, a repair or a claim.

Complaints

If you have a complaint about the way in which your policy or claim has been administered

General Enquiry

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Current Policy Details

Please fill out your details as they appear on your policy document so that we can find your policy.

Your Enquiry

Please detail your enquiry in the box below.

Complaints

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Please ensure the information you provide is correct so we can contact you and keep you informed about your complaint

Current Policy Details

Please fill out your details as they appear on your policy document so that we can find your policy.

Complaint Details

Please detail your complaint in the box below.

For All Other Queries

If you’d like to upload documents to your claim, access our online claim portal or to make a tyre claim.

Careers at Premia Solutions

Premia Solutions has grown at a rapid pace and we’ve got an exciting future ahead of us - we’re always looking to expand our talent pool.

For anything else

Upload documents to your claim

Click here

Access our online claims portal

Click here

For any other queries or to make a tyre claim

Please use the contact forms above

If you need to contact us via our address:
Premia Solutions Ltd, 3 Corunna Court, Corunna Road, Warwick CV34 5HQ