IMPORTANT CUSTOMER MESSAGE - Due to the impact of Coronavirus, we are still operating with reduced staffing levels, therefore it will take longer than usual to respond to requests and queries. However, we have several SELF-SERVICE options available to you, so, to avoid delays, please click on  MAKE A CLAIM, POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT here or on the CONTACT US page. Please note that for general enquiries and help requests, it may take up to 5 working days to get back to you and we apologise for this delay but appreciate your patience and understanding at this time.

Christmas Hours

With 2019 coming to an end, we would like to thank our customers, clients and suppliers for your continued support throughout this year and wish you all a happy and successful 2020!

Here are our opening hours over the festive period:

Tuesday 24th December – 9:00am – 12:30pm

Christmas Day – Closed

Boxing Day – Closed

Friday 27th December – Closed

Monday 30th December – 9:00am – 5:00pm

Tuesday 31st December – 9:00am – 12:30pm

Wednesday 1st January – Closed

Thursday 2nd January – 9:00am – 5:00pm


IMPORTANT: Should you need to claim, you can still phone our 24/7 claims line as normal.