IMPORTANT MESSAGE - Due to the impact of Coronavirus, our need to protect our employees and our status as non-key staff, we have had to take the decision to CLOSE our Customer Service Centre with immediate effect and move our teams to working from home.  We are now NO LONGER ABLE TO TAKE INBOUND CALLS.  However, we have staff working remotely in order to continue to support you.  Please click on MAKE A CLAIM or use the POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT options on the CONTACT US page. We have also EXTENDED the time limit for claims submissions, so please do not worry if you are unable to submit your claim or supporting documents at the moment. Please be assured that we will get back to EVERYONE who submits a claim or enquiry as soon as possible and for all NEW GAP claims, we will call you back within 24 hours.

Christmas Hours

With 2019 coming to an end, we would like to thank our customers, clients and suppliers for your continued support throughout this year and wish you all a happy and successful 2020!

Here are our opening hours over the festive period:

Tuesday 24th December – 9:00am – 12:30pm

Christmas Day – Closed

Boxing Day – Closed

Friday 27th December – Closed

Monday 30th December – 9:00am – 5:00pm

Tuesday 31st December – 9:00am – 12:30pm

Wednesday 1st January – Closed

Thursday 2nd January – 9:00am – 5:00pm


IMPORTANT: Should you need to claim, you can still phone our 24/7 claims line as normal.