IMPORTANT CUSTOMER MESSAGE - For speed and convenience, we have several SELF-SERVICE options available to enable you to manage your Policy or Claim online. Pleae click on  MAKE A CLAIM, POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT here, or on the CONTACT US page. Please note that for general enquiries and help requests, it may take up to 4 working days to respond, as we continue to have staff working remotely due to social distancing requirements. We apologise for this delay but appreciate your patience and understanding at this time.

Christmas Hours

With 2019 coming to an end, we would like to thank our customers, clients and suppliers for your continued support throughout this year and wish you all a happy and successful 2020!

Here are our opening hours over the festive period:

Tuesday 24th December – 9:00am – 12:30pm

Christmas Day – Closed

Boxing Day – Closed

Friday 27th December – Closed

Monday 30th December – 9:00am – 5:00pm

Tuesday 31st December – 9:00am – 12:30pm

Wednesday 1st January – Closed

Thursday 2nd January – 9:00am – 5:00pm


IMPORTANT: Should you need to claim, you can still phone our 24/7 claims line as normal.