IMPORTANT MESSAGE - Due to the impact of Coronavirus, our need to protect our employees and our status as non-key staff, we have had to take the decision to CLOSE our Customer Service Centre with immediate effect and move our teams to working from home.  We are now NO LONGER ABLE TO TAKE INBOUND CALLS.  However, we have staff working remotely in order to continue to support you.  Please click on MAKE A CLAIM or use the POLICY CHANGE, GENERAL ENQUIRY or MAKE A COMPLAINT options on the CONTACT US page. We have also EXTENDED the time limit for claims submissions, so please do not worry if you are unable to submit your claim or supporting documents at the moment. Please be assured that we will get back to EVERYONE who submits a claim or enquiry as soon as possible and for all NEW GAP claims, we will call you back within 24 hours.

Premia Solutions launches new Measurable Improvement Programme

We’ve supported dealerships with add-on insurances such as GAP, Tyre & Alloy, and SMART for almost 20 years, providing unique product design and a focus on TCF (Treating Customers Fairly). Having built a strong reputation for improving customer retention with a client base of over 2,000 dealerships nationwide including 25 of the AM100, we’re now taking the industry standard dealer development facility a step further, promoting it as the Measurable Improvement Programme (MIP).

We’ve supported dealerships with add-on insurances such as GAP, Tyre & Alloy, and SMART for almost 20 years, providing unique product design and a focus on TCF (Treating Customers Fairly). 

Having built a strong reputation for improving customer retention with a client base of over 2,000 dealerships nationwide including 25 of the AM100, we’re now taking the industry standard dealer development facility a step further, promoting it as the Measurable Improvement Programme (MIP).

This programme combines our 15-strong team of development managers, and bespoke F&I platform – Dashboard. Dashboard provides dealer groups with a central location for performance reports based on aggregate penetration and PPU stats, as well as the ability to view graphical representations of summary data. It will also report on aftersales revenue streams, flag any concerns regarding the TCF outcomes across individual sites, and allow the group to view the progress made under their individual Measurable Improvement Programme along with the activity conducted within their business. 

Nick Brunton, Head of Sales & Development, said: “We have a proven record of driving our clients F&I programme forward, through providing the right product, and the correct systems & processes, which is supported by out bespoke training programme. We see the Measurable Improvement Programme as a further step forward in supporting our clients, by providing a bespoke approach.

“MIP allows us to work even closer with dealer groups, developing the skillset of the sales team and ensuring the quality of their delivery allows the customer to make an informed choice.”


Whether you already work with us, or would like to know more about how we can support your F&I goals in 2018/19, feel free to get in touch by contacting Stephen Emery via email at stephen.emery@premiasolutions.com.

Back